FAQs

How do I place an order?

Step 1: Pick the product range of your choice.
Step 2: Click on SHOP NOW.
Step 3: Click on ADD TO BAG on the products you wish to purchase.
Step 4: Click on PROCEED TO CHECKOUT
Step 5: Fill out your personal details required for the delivery of your order.
Step 6: Choose a payment option most convenient to you.
Step 7: Confirm & place your order.

For any further questions, you can call our helpdesk at: 0120-4268602 or support@prakritiknature.com

Do I have to have an account to place an order?

Yes, you are required to make an account on our website to make your shopping experience swift and simple. You can enjoy rating and reviewing our products as per your experience, you can also check your previous orders that are pending and also be able to cancel and refund if you may want so.

Can I place my order over the phone?

Yes, we are happy to take your order over the telephone. Please contact us on 0120-4268602 where our Customer Care will be happy to help you. There may be certain products and promotions not available when ordering over the phone but we will try our best to advise on suitable substitutes.

WHAT PAYMENT METHODS DO YOU OFFER?

Cash on delivery and online payment.

CAN I HAVE DIFFERENT SHIPPING AND BILLING ADDRESS?

Yes, you can have different shipping and billing address.

ARE YOUR PRODUCTS VEGAN FRIENDLY?

Yes our products are vegan friendly & cruelty free.

How are the items packaged at Prakritik Nature ?

Each product in your order is first bubble wrapped and then placed in a sturdy carton. The box is then taped and prepared for shipping. Each individual product is packaged in bubble wrap while fragile items like bottles are safely safeguarded with additional bubble wrap.

What measures does we take to ensure the quality of Prakritik Nature products?

We at Prakritik nature are fully dedicated to our customers’ satisfaction. Rest assured that Prakritik nature products available on our website are 100% genuine and authentic.

We pride ourselves on the quality of our packaging.

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